Shipping policy

Shipping Partners

Our shipping partners are mainly UPS and FedEx. We’ll choose the most suitable shipping method based on the customer’s country and region.

Delivery Time

Estimated delivery：8-15 days

Query Order Number

After the order is shipped, we’ll send the tracking number to your email. If you have any questions, feel free to contact our customer service via email at any time.

Shipping Rules

After your order is shipped, we’ll send the tracking number to your email. If you have any questions, feel free to contact our customer support email at any time.

If you wish to cancel your order, please contact us within 24 hours of placing it. Once your order has been processed and shipped within that 24-hour window, we will not be able to cancel it.

Please make sure to provide accurate recipient information and a valid phone number when placing your order.
If a package is misdelivered due to an incorrect address, or is lost because the courier was unable to reach you due to a missing phone number, we are not responsible for any refunds or compensation.

If you have any questions about our shipping policy, feel free to ask! We’re happy to help.

We strive to respond to all emails within 1 business day.